TomFab Foods is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services or visit our website. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and delivery address.
- Order Information: Details about the products you purchase, including quantity, price, and payment information.
- Website Activity: Information about your interactions with our website, such as pages visited, products viewed, and search terms used.
- Device Information: Information about the device you use to access our website, such as your IP address, browser type, and operating system.
- Other Information: Any other information you voluntarily provide to us, such as feedback or inquiries.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including confirming your order, arranging delivery, and processing payments.
- Customer Service: To respond to your inquiries, provide customer support, and address any issues you may have.
- Marketing and Promotions: To send you promotional emails or messages about our products, services, or special offers (with your consent).
- Website Improvement: To analyze website usage and improve our website’s functionality, content, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party service providers who assist us with order processing, delivery, payment processing, marketing, or website analytics.
- Legal Authorities: Law enforcement agencies, government officials, or other parties when required by law or to protect our rights or safety.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your website activity and preferences. You can manage your cookie preferences through your browser settings.
5. Your Privacy Choices
You have the following privacy choices:
- Marketing Communications: You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of our emails.
- Accessing and Correcting Your Information: You can request access to or correction of your personal information by contacting us.
- Deleting Your Information: You can request the deletion of your personal information by contacting us.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to this Privacy Policy
Wemay update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.
9. Contact Us
If you have any questions or concerns, please contact us at:
info@tomfabfoods.com.ng
TomFab Foods Address: 32 Adebisi Oyenlola street. Idado village. Lekki . Lagos
Effective Date: 14th July, 2024